Terms of Service

Last updated: March 22, 2026 · Effective: March 22, 2026

Plain English summary: Use Flevo legally and in good faith. Don't spam. Don't use it to violate platform rules. Pay your subscription. You can cancel anytime and get a full refund within 14 days of your first charge.

Contents

  1. Acceptance
  2. The service
  3. Your account
  4. Acceptable use
  5. Prohibited conduct
  6. Billing and payments
  7. Intellectual property
  8. Your data
  9. Limitation of liability
  10. Termination
  11. Changes to these terms
  12. Governing law
  13. Contact

1. Acceptance of Terms

By creating an account or using Flevo ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These Terms apply to all users including free trial users and paid subscribers.

2. The Service

Flevo is an AI-powered lead detection platform that scans public platforms to surface purchase intent signals. The Service includes:

Flevo is currently in beta. Features may change, and we welcome feedback at hello@flevo.io.

3. Your Account

You must provide accurate information when creating your account. You are responsible for maintaining the security of your credentials. Notify us immediately of any unauthorized access at hello@flevo.io.

You may not share your account with others or create multiple accounts to circumvent usage limits.

4. Acceptable Use

You may use Flevo only for lawful business purposes. You are responsible for ensuring your use complies with:

Flevo generates message suggestions. You are responsible for reviewing them before sending and ensuring they are appropriate, accurate, and compliant with platform rules.

5. Prohibited Conduct

The following are strictly prohibited and may result in immediate account termination without refund:

6. Billing and Payments

6.1 Plans

Flevo currently offers a Free plan (20 leads) and a Pro plan (€39/month or €290/year). A Business plan (€99/month) is in development. Prices are in EUR and exclude VAT where applicable.

6.2 Free plan

The Free plan includes your first 20 qualified leads at no cost. No credit card is required. Once the limit is reached, you must upgrade to continue receiving leads.

6.3 Cancellation

You may cancel your subscription at any time from your dashboard. You retain access until the end of the current billing period. We do not offer prorated refunds for partial months.

6.4 Refunds

We offer a 14-day money-back guarantee from your first paid charge, in full and without conditions, in accordance with European consumer law. After 14 days, refunds are issued at our discretion in exceptional circumstances only.

6.5 Failed payments

If a payment fails, we will retry over several days. After repeated failures, your account will be downgraded to the Free plan and scanning will pause.

7. Intellectual Property

Flevo and all its components (software, UI, algorithms, scoring models) are the intellectual property of Flevo. You may not copy, reverse-engineer, or create derivative works without written permission.

Content you create using Flevo (workspaces, notes, CRM data) belongs to you. By using the Service, you grant Flevo a limited license to process this content solely to provide the Service.

8. Your Data

We do not claim ownership of your data. You can export or delete your data at any time from your dashboard or by contacting us. See our Privacy Policy for full details.

9. Limitation of Liability

The Service is provided "as is" during the beta period. Flevo does not guarantee specific results, lead quality, conversion rates, or revenue outcomes.

To the maximum extent permitted by law, Flevo's liability for any claim shall not exceed the amount you paid in the 3 months preceding the claim.

Flevo is not liable for actions taken by third-party platforms including account restrictions resulting from your outreach activity.

10. Termination

You may cancel your account at any time from the dashboard. We may suspend or terminate your account if you violate these Terms. Upon termination, your data is retained for 30 days before deletion, giving you time to export it.

11. Changes to These Terms

We may update these Terms as the product evolves. We will notify active subscribers by email at least 14 days before material changes take effect. Continued use after changes constitutes acceptance.

12. Governing Law

These Terms are governed by French law. Disputes shall be submitted to the competent courts of France, unless mandatory consumer protection laws in your country provide otherwise.

13. Contact

Questions: hello@flevo.io